Frequently Asked Questions
- Why does Dana French charge so much for his services
as a business continuity technical expert? Especially since I can hire
5 offshore personnel for what he charges?
Mr. French has decades of technical experience keeping business
functions running and operational. He is able to anticipate problems and
eliminate them from the design and operation of your facilities and
hardware. He is able to dramatically reduce your business function
outages and costs based on the implementation of advanced technologies
and concepts that he has spent years developing and testing in numerous
Fortune 100 data center environments. By hiring Mr French, you are the
beneficiary of all of these decades of design and experience. You are
not funding the education and experience of novice technology personnel,
you are paying for state of the art, advanced, cutting edge, design and
implementation that will put your organization far ahead of your
Because of his experience and knowledge, Mr French is able to save
your organization money far over and above anything you may spend to
hire him. Contrary to popular belief, technical personnel are NOT
interchangeable, experience counts and saves you money.
- But I can hire 5 offshore people for what he charges.
Wouldn't I get 5 times the work, knowledge, and experience by hiring 5
offshore people instead?
No. You could hire 100 offshore people and still not achieve the
advanced technical environments and cost savings that Mr Dana French
provides. If you are outsourcing your technical administration services
offshore, the technical service you will receive will be the absolute
minimum of what can be hired by the overseas technical company. This
novice level of expertice and experience will never provide a
competitive technical environment. You will be fortunate to even receive
a moderately functional environment. Your organization will be quickly
surpassed by your competition who recognizes the technology gap in the
market, and takes advantage of that gap by implementing advanced
technical environments. For your organization to stay ahead of your
competitors, you must implement the latest advanced technologies. You
will never achieve that by hiring offshore personnel, all you will ever
get is the minimum required functionality to meet the SLA.
Furthermore, when it is time to upgrade your technology, you will
find that your systems designed and managed by offshore personnel were
designed only for the purpose of meeting the minimum SLA at the time the
contract was signed, WITH NO CONSIDERATION FOR ANY FUTURE NEEDS OR
REQUIREMENTS. You will find that upgrading your systems or implementing
new technologies will require you to completely redesign your entire
If you hired Mr Dana French, your systems would have been designed to
accept and participate in future needs and requirements, thus saving
your organization money far over and above anything you would have paid
for Mr French's services.
- Do you have technical managers who insist on
implementing the KISS principle (Keep It Simple, Stupid) or similar
concepts? If so, you will be out of business soon, and here is
It has been observed in numerous IT departments that non-technical IT
management personnel typically cling to some useless methodology to
limit the activities of their technology experts to a level that
non-technical personnel can understand. An example is the KISS
principle, which stands for "Keep It Simple, Stupid".
Everywhere a concept such as KISS is applied, it is by non-technical
IT managers who have no concept of the advanced capabilities in todays
virtualized environments. They attempt to restrict the usage of these
advanced technologies simply because they do not understand them. The
result is the organization suffers because the IT department can no
longer provide competitive systems under the restrictions of the KISS
principle or similar concepts. Very large organizations have literally
gone bankrupt because of non-technical IT managers restricting the
implementation of advanced technologies using this type of logic.
There is a reason advanced technologies exist and are introduced into
technical environments, they reduce costs, time, and effort. They also
improve availability, recoverability, and stability. Implementing,
supporting, and maintaining these advanced technologies typically
require advanced technical experts. Avoiding these technologies simply
because they are advanced and complex, is a fast-track to putting your
organization out of business. Your competitors are certainly looking
for any advantage to take over your market share, and they will not
hesitate to implement advanced complicated technologies to accomplish
this goal. But regardless of whether you or your competitors implement
these advanced technologies, it will require advanced technical experts
to implment, support, and manage them. But in the end, it will save
your organization money to embrace advanced technology concepts.
Attempting to restrict advanced technology and concepts is a losing
position and will put your organization out of business.
- How can I license the VLPARtm
automated deployment appliance for business continuity, disaster recovery,
high availability, and virtualization?
For licensing information about
Contact Dana French, president,
Mt Xia Inc.
- Where can I obtain business continuity
methodologies, policies, standards, and procedures?
Many of the business continuity methodologies, policies, guidelines
standards and procedures developed by Mt Xia are freely available
at the following URL:
- Where can I attend an instructor led
Disaster Recovery class?
Mr. Dana French teaches the class titled "Disaster Recovery Planning
for the Enterprise" through Learning Tree International. Please refer
to the following URL for class description, availability, and schedule:
- Where can I obtain the "shell curses" library
of shell functions?
The "shell curses" library of shell functions is available at
the following URLs:
- Where can I obtain the "Shell Based Unix Utilities" library
of shell functions?
The "shunix" libraries are now available on SourceForge at
the following URL:
- Where can I obtain a shell scripting template?
A standardized Korn Shell 93 script template can be
obtained at the following URL:
- Where can I obtain books written by
by Dana French?
Books written by Dana French are listed at the following
- Where can I obtain published articles written
by Dana French?
Dana French publishes regularly in "AIX Update" journal. Please refer
to the following URL for further information:
http://www.xephonusa.com: AIX Update Journal